When To Expect Your Order
In most cases your order will ship from one of our warehouses within 24 - 48hrs from the date we receive your order. This excludes holidays and weekends. Your order should deliver within 1 to 7 business days. (The transit time begins from the first full business ship day after the package leaves our facility.) Affinity Tool Works does not assume responsibility for delays during deliveries out of our control such as weather and transportation with the shipping carrier.
For detailed information on your delivery date, please contact customer service at email@example.com or by calling 800-624-2027
Shipping Methods and Carriers
We use a variety of carriers and will choose the most appropriate delivery method for your desired shipping address. When you select One-Day or Two-Day Shipping there will be additional charges to have your items delivered to you within the promised time frame.
When you receive your order, please check the packaging. If box shows signs of damage, you must state and sign for as damaged. Please let us know the same day if goods are received damaged or there are missing items from your delivery. All claims for freight damage, shortages and/or any other discrepancies must be made in writing with supporting photos and sent to firstname.lastname@example.org, within 48 hours of delivery. If a claim is not made within 48 hours of delivery, we are not liable for any damage.
Shipping Outside the USA
If you are located outside the USA and would like to make a purchase, please us at 866-588-0395 and one of our friendly customer service staff will be happy to assist you and provide you with a shipping price.